Budget Helper – What is a Member Bonus?
Our new customer loyalty program, Hill Street Rewards, is now live and replaces our previous loyalty program, the Happiness Club. Hill Street Rewards offers you lots of ways to earn hundreds of extra loyalty points through Member Bonuses, Double Points, and Weekly Boosters.
This week our Budget Helper will focus on how Member Bonuses can help you earn extra points.
Q: What is a Member Bonus?
A: A Member Bonus is a product in-store that helps Hill Street Rewards members earn points faster when purchased. With Member Bonuses, Hill Street Rewards members are given bonus points for purchasing certain products (e.g. 500 bonus points). Member Bonus products are highlighted with promotional ticketing in-store, so remember to keep an eye out for them when shopping!
Q: How do I claim Member Bonuses?
A: Once you sign up to Hill Steet Rewards, simply look out for ticketed Member Bonus products in-store, then when you purchase them at checkout and scan your loyalty card you will receive your Member Bonus points within the app.
Q: How is a Member Bonus different to a Boosted Offer?
A: Member Bonus products are located in-store, and the points are awarded by scanning your Hill Street Rewards account at the register when purchasing them. No further action is required.
With a Boosted Offer you must go into your Go Rewards app and scroll to view the Boosted offers and tap Boost to activate a specific offer, or you can choose to “Boost all” which will boost every offer available to you. This must be actioned prior to shopping in-store.
Our tip: Remember - Member Bonuses are available on products which are highlighted with promotional ticketing in-store, so remember to keep an eye out for them when shopping!
If you haven’t yet signed up for Hill Street Rewards, download the Go Rewards app today on IOS or Android. And if you’re a current Happiness Club Member, your existing points balance will automatically transfer if you create your account using the same mobile phone number you used to create your Happiness Club account, within 90 days of launch day, 30 July 2025.
For more Hill Street Rewards help, visit out FAQ.