Have you got what it takes?
Then bring your passion for food and customer service to Hill Street.
Hill Street, a unique family-owned business, offers customers the freshest produce and gourmet goods, competitive prices with the highest levels of customer service. We are seeking an experienced and mature Customer Service Assistant to join the Counter team at our West Hobart store.
You must be enthusiastic, have a passion for the retail industry, customer focussed and open to learning new things. We are looking for proven Retailers. Please do not reply unless you have a strong background at a senior or near senior level in a retail business. Those with solid experience in Supermarkets/Discount Department Stores should apply.
Queries and applications to: lisa@hillstreetgrocer.com by close of business 6th February.
Do you have what it takes
We are seeking experienced Customer Service Assistants to join the Fresh Produce team at our Lauderdale store.
You must be enthusiastic, have a passion for the retail industry, customer focussed and open to learning new things. Strong organisational skills and a dedicated work ethic are essential, as you will be working in a dynamic and fast paced environment, as part of a great team.
Queries and applications to: lisa@hillstreetgrocer.com as soon as possible.
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In winter, it’s good to gladden the eye as well as the tastebuds when you gather friends and family for a meal. In Spain, even the street trees drip with oranges and the hot colours of summer still are around to warm up winter – red tomatoes, capsicum and chorizo, pink lobster and jamon, golden saffron and all glistening with olive oil.
Many have influenced the cooking of Spain, starting with the Greeks and/or Romans, both of whom have been credited with planting the first olive trees on the Iberian Peninsula. During an 800-year occupation the Moors introduced almonds, oranges, sugar cane, saffron and rice. Sephardi Jews, credited with the most attractive tradition of Jewish cooking, lived alongside Arabs and Christians until King Ferdinand and Queen Isabella drove them all out and ushered in the Inquisition.
At the same time, in the late 1400s, Christopher Columbus brought back from the New World tomatoes, chillies, capsicums and chocolate.
All this gives great continuity to the cooking of Spain, but from the innovations and inventions of Ferran Adria of El Bulli to the Margaret Fulton of Spain 1080 Recipes author Simone Ortega, every Spanish cook has their own way with the traditions.
Spain is the biggest producer and consumer of olive oil in the world, and the oil underpins all Spanish cooking; as the cooking medium and ingredient in everything, including cakes and desserts.
Spaniards take a great deal of time over meals and space them widely – lunch will take a couple of hours at 2 or 3pm and an early dinner would start at 9pm and a late one at midnight. No wonder then, a little tapas grazing in the early evening is necessary. Eating tapas bar snacks is also a device for staying sober. Tapas may include croquettes, tortilla, seared garlic prawns, empanadas and squid rings.
Bread is eaten with every meal and often incorporated into it – laced with olive oil and garlic it often is used as a thickener for stews and soups. It is an ingredient in gazpacho soup and pan con tomate is the Spanish form of brushcetta – ripe tomato rubbed into sturdy bread then salted and gilded with olive oil.
The dish that stands for Spanish cooking, the paella, also makes a sunny statement. Essentially a rice dish, a paella also must have olive oil, saffron and water or stock. Other than that just about anything can go into a paella.
Paella traditionally is cooked outdoors, by men, over a wood fire. The pan is wide and shallow to allow for evaporation and for the flames to lick up the sides and add a smoky flavour.
Use about half a cup of rice per person – Spanish Arroz Calaspara or short-grain rice, and do not wash it, you want the starch. Some cook the chicken or rabbit, sausage, prawns, mussels, squid rings, beans or peas along with the rice, others prefer to cook them first and put them back towards the end when the rice has cooked.
First, make a sofrito of gently cooked onion, red capsicum, tomatoes and garlic. Then sauté the rice in the pan in olive oil to coat, add the saffron infusion, some thyme and rosemary, then the sofrito and half a cup of dry white wine and the hot stock or water. After this addition you do not stir or disturb the paella – instead rotate the pan if the heat source is not even. This is so a crust or socorat will form on the bottom.
Add the pre-cooked foods towards the end of cooking (about 20 minutes) and serve from the pan with lemon wedges.
To start or cap a winter’s day try churros, the lighter Spanish version of deep-fried doughnut, and a cup of real hot chocolate – for four, mix 2 tablespoons of cornflour with 2 tablespoons of milk to a smooth paste. Heat a litre of milk and 200g of chopped dark chocolate (try Green & Blacks) until it is just warm. Stir a couple of tablespoons of the chocolate milk into the cornflour paste, then return all the paste to the milk. Heat the mixture, whisking constantly, until it just begins to boil, then take from the heat and add sugar to taste. Whisk that in too.
People are prepared to cross town to shop at Hill Street, but that does not mean they don’t wish for a Hill Street closer to home – and regularly ask us to open up in their part of town.
Last year, there were plans to open a shop in Kingston, but for a couple of commercial reasons that did not happen. Now, we can confirm the rumours that we are about to open on the Eastern Shore.
From March 3, we will take over what is now the Lauderdale Food Store on South Arm Road and the youngest of the Nikitaras brothers, Niktario, and his wife Georgina, will run it.
From the start, we will make basic but important changes. We will get some excellent fresh fruit and vegetables happening and revamp the bread supply by introducing products from all the bakeries we stock in West Hobart – Jackson & McRoss, Jean-Pascal Patisserie, Lipscombe Larder, Manna Bakehouse, Summer Kitchen, Zum and our in-house stout and fruit bread from Phillip Harrison.
However, we don’t want to leap in with a standardised repetition of the Hill Street operation, so for the first six months or so we will be listening to what our customers are looking for in this part of town and what they feel is missing at the store in its present form. After we bring in most of the changes and feel that the store is running the way it should and we are happy with the quality of the fresh produce, deli and groceries, we will officially relaunch and rebadge the shop with our Hill Street livery.
There may be some sharing of staff between the two shops, and some of the current Lauderdale staff will spend some time at Hill Street (West Hobart) to be trained. Our vans will be going back and forth keeping up a constant connection.
Like Marco and Nick, Niktario did his share of helping out when the Nikitaras family had a shop at Bellerive, but after school he trained as a panel beater and spray painter and worked in that field. When he and Georgina married, they took over the lease of her father’s Terry’s Food Store at Springfield before joining Marco at what then was the Rite-way store in Hill Street.
Niktario worked mostly in fruit and vegetables there and at our former Lenah Valley shop before he and Georgina left to run Georgina’s uncle’s shop at Dodges Ferry for two years. The family – they have three children – already are Eastern Shore residents, living at Tranmere.
The shop at Lauderdale is much roomier than Hill Street, West Hobart (aren’t they all?) and we’ll be able to better display fruit and vegetables and groceries. Niktario says the phrase constantly on his lips in West Hobart is “excuse me†as he squeezes past customers to replenish the shelves. Lauderdale will be an exciting new opportunity for us to spread out in a larger shop and bring the Hill Street experience to the Eastern Shore.
We look forward to seeing our current and new Eastern shore customers at the Lauderdale store soon.
Cheers,
Nick and Marco
Hobart first got its own Slow Food convivium in 1998, when Scott Minervini, of Lebrina restaurant in New Town, convened a group. Early activities included a cherry lunch, including tastings of 17 varieties, a lunch taken from Tasmanian Edward Abbott’s 1864 The English and Australian Cookery Book, a lunch at Tynwald in New Norfolk attempting the tricky match of wines with artichoke and asparagus and another at Lebrina focused entirely on potatoes.
There have been panel discussions on restaurant etiquette and genetically engineered food – always accompanied by something delicious to eat and drink. Even Slow Food Hobart annual general meetings are well attended – not surprising when they come with tastings of local white truffles and Bruny Island Cheese Company offerings at Domaine A, Italian wines and nibbles at Lebrina, and, this July, organic food and wines at Amulet.
The convivium committee, now led by food identity Judith Sweet, has organised two Winter Weekends away to the mid-north coast and the east coast, with visits to producers and meals centred on their products.
Autumn picnics with the food contributed by participants have become a tradition. They have been held at a heritage apple orchard and a hazelnut farm, both in Kettering, and this year, at the Text Kiln at Bushy Park at hop harvest time, with a tour of the working hop kilns and beer tastings.
A pre-Christmas brunch, with a charity auction of food and books, has become another standing feature of the annual program.
Although Slow Food is a worldwide movement, its grassroots are the local convivia, which, as well as promoting Slow Food’s international goals, are rooted in their own place, exploring in the most pleasurable way, the foods, wines and artisans of their own region – no wonder Slow Food in Tasmania is never short of ideas for convivial events.
In 1989 a little snail began a journey from a meeting in Paris that established the international Slow Food movement, an organisation that believes the evils of a fast life can be overcome with “suitable doses of guaranteed sensual pleasure and slow, long-lasting enjoyment†and that this starts at the table.
The snail has moved rather quickly in gathering up adherents all over the world – in places you would expect, such as Italy (where it took its first slither in 1986) and France, to outflung Senegal. Local chapters of the movement are called convivia (from convivial – fond of good company, sociable and lively). In the first three months of this year 53 new convivia were formed, bringing the total to more than 800 in 100 countries. In Australia there are about 25 convivia, two of them in Tasmania, one based in Hobart and another on the Cradle Coast.
Although an organisation devoted to the pleasure of the table, Slow Food is not just another wine and food society. It aims to counteract the disappearance of local food traditions and people’s dwindling interest in the food they eat, where it comes from, how it tastes and how our food choices affect the rest of the world.
It has several arms to further these aims. One is the Ark of Taste, which aims to discover, catalogue and safeguard small-quantity food products and defend biodiversity.
Among products taken on board the Ark of Taste is Tasmania’s leatherwood honey, which is under threat because leatherwood trees are being felled. The three other Australian products on the Ark of Taste are another honey, Kangaroo Island Honey from South Australia, which is collected by one of the purest stocks of Italian linguistica bees in the world; bunya nuts and bull boar sausages, produced by Swiss-Italians of the Victorian gold fields since the 1850s.
This October will see the second Slow Food Terra Madre (Mother Earth), which will bring together in Turin representatives of 1500 food communities from five continents – farmers, breeders, fishermen and traditional food producers.
Every second year, Slow Food holds the Salone del Gusto, the world’s largest quality food and wine fair, a biannual Cheese fair, and the annual Slowfish, devoted to sustainable fishing.
The Slow Food Foundation for Biodiversity organises and funds projects that defend agricultural biodiversity and gastronomic traditions.
The emphasis for all this worthy work is that it be done “with pleasureâ€.
Find out more about Slow Food on www.slowfood.com or inquire about joining a local convivia on slowfoodtas@yahoo.com.au.
While crayfish, oysters, little wraps of prawns and cucumber and pavlova are becoming Australian “traditions†at Christmas, on most tables you still also will find a baked turkey, ham and Christmas pudding with brandy butter sauce.
Although the really traditional Christmas fare is what is available and suitable for a midwinter feast, Christmas in July has not caught on in a big way and we still want to sit down to the same fare, at the same time, as they do in freezing Europe – culture, not climate, rules.
Nigella Lawson in Feast (see book review) says we “need to satisfy the seasonal need for abundance and excess†and for that it’s not enough to just have meat, “even too much of it†on the table; “it has to be a joint, it has to have a commanding presenceâ€. Christmas is no time for casseroles.
The renowned Elizabeth David said if she had her way her Christmas Day lunch would be an omelet and cold ham and nice bottle of wine, but she well knew the woman with a lot of children or a big family had no alternative and “the grisly orgy of spending and cooking and anxiety has to be facedâ€.
Elizabeth Luard points out in her book Sacred Food (MQP 2001) that Christmas is the only religious festival devoted to commemorating the birth of a baby, and so holds particular appeal for families.
It wasn’t always so. Christmas has been grafted on to earlier midwinter festivities held at the winter solstice, four days before December 25. December’s Saturnalia in ancient Greece was a time when ordinary rules were turned upside down. More than kissing went on underneath the mistletoe and Luard says even when Christianity took over the feast, the Lord of Misrule was often more in evidence than the Holy Infant. Servants were permitted to become master and disguises were worn; “always a signal that bad behaviour will be toleratedâ€.
Since Jesuits brought turkey to the Old World from the Americas in the 15th century, its popularity as the Christmas festive bird has become widespread – although in Italy it may be stuffed with chestnuts, veal and fruit, with yoghurt and spices by Christians in Goa, or with smoked oysters, farofa (or cornflakes) apricots and raisins in Latin America.
Ham was always the Christmas meat in Scandinavia, Spain and Portugal because it is storable. In Spain, pork meat also distinguished Christians from Muslims and Jews, who are forbidden to eat it.
Starters, desserts and the trimmings are more likely to be adapted to Christmas in summer than the meat dishes – peas instead of brussels sprouts with pancetta, cherries instead of oranges, summer pudding instead of Christmas pud.
Other countries nationalise their feast too. In Sweden herring prepared as many as 24 different ways will be included in the smorgasbord before the main meal – salted, smoked reindeer tongue too if you were lucky – and cloudberries kept from summer for dessert. Bacalhao, salt cod, is both the national dish and the Christmas eve meal in Portugal. In Germany, carp is a Christmas favourite.
In many countries, Christmas starts earlier – St Nicholas’s Day on December 6 is important in Central Europe, St Lucy’s on December 13 in Sweden, and it can last until Epiphany, or 12th Night on January 6, instead of stopping short on Christmas Day. For these drawn-out celebrations, as well as the day itself, a frenzy of baking occurs.
As well as the English Christmas cake, there is panettone in Italy, stollen in Germany, kransekake, the Christmas wreath cake of almond meringue in Norway, a sponge cake dressed with split almonds to look like a pine cone in Switzerland and in Greece, Christopsomo, a rich, sweet bread flavoured with aniseed, orange, sesame seeds, cloves and cinnamon and marked with the Greek cross of equal sides.
The practice of keeping a huge piece of wood, the Yule log, burning in the fireplace over the 12 days of Christmas, is reflected in the French buche de Noel, a sponge cake decorated with chocolate or coffee buttercream textured to look like bark, complete with sawn-off branches.
Culture
Great businesses are built on a foundation of culture and values. At Hill Street, they are what make us unique, engaging and successful.
Our 13 Points of Culture shape our culture. They inform the way we do business, inspire us to draw strength from each other, and enable us to deliver outstanding value to our customers, markets and communities. Our 13 Points of Culture remind us of the behaviours that set us apart: we exhibit commitment, integrity, excellence, team work, consistency, and have fun and celebrate our achievements and those of our team.
Hill Street looks for staff who are:
- Hardworking
- Forward thinking
- Committed to the team
- Focused on outstanding customer service
- Motivated with a strong sense of ethics
- Creative
- Passionate for the Retail Industry
At Hill Street, we believe members of our team should be recognised and rewarded for hard work. As a team member, you’ll be able to look forward to a range of personal, professional and performance-based benefits that help you achieve your goals and build a satisfying life outside of work.
Gap year program
As well as permanent roles we do offer a Gap Year Program which is available to students after their final year of high school, and still considering career choices.
Candidates are offered full time roles within business in order to gain experience in all aspects of customer service and receive competitive remuneration while they decide on their futures.
Students can apply for the Gap Year Program in October-November by emailing Lisa at the address below.
Our mission is to be Australia’s best independent grocer, offering our customers the freshest Tasmanian produce and gourmet goods, competitive prices with highest levels of customer service.
Our guiding principles are:
- Putting the Customer First
- Quality in everything we do
- Being Competitive
- Growing profit for the future
- Continuous efficiency improvements
- Development of our People
- Professionalism and ethics in all our actions
We are very happy with the way our little store here in West Hobart has grown and we often receive requests from people in other suburbs asking if we can open up closer to them. We often have feedback from people that travel from Kingston and the Eastern shore asking for a new store. We are currently looking for a new site and hope to grow our business further whilst still aiming to maintain the best customer service in Hobart.
Hill Street is a gourmet grocery store specialising in the freshest fruit, vegetables, deli goods, locally grown meat and dairy products, and specialist breads and cakes.
Because most of our produce is sourced from local growers, our fruit and vegetables travel small distances ensuring freshness and a direct and positive impact on the financial health of local communities. Our meats, poultry and dairy products are also sourced from Tasmanian farmers. Our handmade wines are produced by single vignerons, small independent Tasmanian winemakers who make their wine from the grapes they grow in their own soil.
Our wholefoods section brings you products that are chemical free or organic, and sourced from within Australia first and then from countries that have a good history of ethical production.
Our kitchen makes wholesome ready to eat take-home meals to make life a little easier, as well as catering for meetings and parties.
We home-deliver free of charge to inner suburbs and charge a small fee for outer suburbs just visit our Orders page.
Hill Street is owned and run by the Nikitaras family, which has a long history of owning and running retail food stores in Hobart. From roots in the traditional Australian corner store and takeaway, Hill Street is now one of Tasmania’s leading retailers, winning Retailer of the Year for Southern Tasmania 2001, Retailer of the Year (Tasmania) 2003 and was named Winner – Customer Service Awards in the Hobart City Council awards in 2006.
Hill Street always strives to improve the quality of products and service we give our customers. If you have any suggestions or questions, please contact us on inquiries@hillstreetgrocer.com.
Hill Street is located at 109 Hill Street, West Hobart Tasmania 7000.
P: +61 0362 346849
F: +61 0362 346147
Job Enquiries
If you would like to submit your application electronically, please email it to lisa -@- hillstreetgrocer.com in Adobe pdf or Microsoft Word format.
If you are interested in working at Hill Street we encourage you to check this page in future or submit your resume to us for consideration should a suitable position become vacant.